MANAGED SERVICES

Forget about doing the daily work of your e-commerce, with Acerti you will have a team of experts who will perform the daily work and solve any problems that may arise within your store.

Manage Services

WHAT IS MANAGED SERVICES?

Managed service is the practice of outsourcing on a proactive basis certain processes and functions intended to improve operations and cut expenses. Under our subscription model, our clients that adopt managed services have an efficient way to stay up-to-date on technology, have access to the most qualified team  and address issues related to cost, quality of service and risk

MANAGED SERVICES FOR YOUR E-COMMERCE

An online store is not automatically managed. It needs a team to manage all areas of e-commerce. 

We are your partners in the management and daily operation of your store 

WHY YOU NEED SUPPORT

To manage a digital business, you need to have knowledge about the different platforms on which you can create your site. In addition, to know the necessary applications that will be integrated into your store and solve all your needs, making it become a full-time job and other areas of your business are neglected. 

Our team of experts will carry out all the tasks that involve having a digital business, so that you can focus on your product and the growth of your company. 

CHANNELS SUPPORTED

All our subscription plans include a number of channels that we will manage daily using omnichannel’s strategy. Omnichannel is a cross-channel content strategy we use to improve your customer experience.

Acerti operate using Zendesk omnichannel solution so our support offers simple, yet powerful solution that make it easy for your customers to engage with your business, where and when it’s right for them.

Channels are connected thought a centralized dashboard, so conversations are seamless, agents are more productive and support your customers the best way possible.

Get in touch today

Tell us about your business. One of our consultants will contact you so we can begin to achieve your goals. 

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